Measure 1 – what we want to improve.

Box plot of variance on each area.
Need spc book to remember what number type it needs to be to be a metric. Something like how many are performing to standard cpk?

5% minimum gradient for achieve. Anything less is a failure to do the job. We all have to work hard for each other to improve the current state. Anything less is letting down your own team mates and planning for them to fail.

Where negative and positive are possible, then absolute changes of 5% need to show on both ends of the scale.
Take your time to get this right.

Talk to Christina if you want to.
Keep it simple sweetheart it is about measuring efficiency. Then effectiveness. Because our inefficiencies are killing us. Literally.